Strategic Doing and the 5 Phases of the S-Curve

Some years ago, Deming told us, “if you can’t describe what you’re doing as a process, you don’t know what you’re doing.” This is where scholars run into trouble. They might have the conceptual insights to describe a process, but they don’t finish “the last mile”. They stumble on the HOW. They can’t tell you how to apply the theory they are describing. 

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